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How to set up similar product, suggestions, accessories and generics
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On the VTEX platform, you can manage your store's product listing page using cross-sell and upsell strategies.

What is cross-selling?

Offering a complementary item related to what the customer is purchasing during their shopping experience. For example, when buying a phone, the customer might also be interested in headphones or a case for the new device.

What is upselling?

Offering a higher-end version of the item the customer is purchasing. For a phone, this could mean presenting another model with more features or offering the option to upgrade from wired headphones to a Bluetooth version.

Cross-selling and upselling in the VTEX platform

See below the possible cross-sell and upsell relationships between SKUs:

  • Accessories: Complementary items suggested for the main product. Customers can select accessory items on the product listing page using a checkbox.
  • Suggestions: Product recommendations. A SKU will only be displayed as a suggestion when its price is higher than the price of the item being sold.
  • Similar products: Alternatives to the selected item or products with similar characteristics.
  • Show together: Suggestions to buy items together.

These product listing page settings can be associated with the Buy Together promotion.

Configuring cross-selling and upselling strategies

You configure this at the SKU level in one of the following ways:

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